Talking Solutions

"Your next client really is just a phone call away"

"Telemarketing, telemarketing services and lead generation that will help develop your business and your brand"

We are a telemarketing company based in the heart of Leicester.

Talking Telemarketing Values - as featured on the BBC

Talking Solutions is a comprehensive telemarketing answer helping businesses win new clients. We know the value of winning new business and more importantly the value of how the business is introduced. This is why we take a consultative approach to our calls.

We recognise that you need opportunities with potential clients who are informed. This is why we never use a hard sell approach that pushes people into saying yes just to get a telemarketer off the phone. We want our telemarketing calls to result in clients making an informed decisions to see you.

We don't want to be a call centre, in fact we spend a lot of time making sure we don't become one. As our calls are centered around real conversations, we prefer the personal touch. And we think you do too.

It is vital that your reputation and brand is enhanced by our calls, and that wherever possible, we add value to the database through collating relevant information. Telemarketing done well can really add value to your business.

Talking About How we do things

We use the telephone call to ask questions and gather information. The absolute rule in all the calls we make on your behalf is to make 'listening' a priority. If we can understand what makes your potential clients 'tick' then we can help you to build a stronger proposition and a more pertinent sales message.

We employ a method that respects you and your clients.
The first stage is to spend time identifying the right prospects and potential customers for your business. The more detail we can give to this understanding, the more successful the campaign will be.

Whether you need 1 appointment a week or 1 appointment a day our quality focused methods will remain constant.

Talking Telemarketing Services

Appointment setting
This is a non-aggressive, consultative approach that delivers qualified appointments for you to attend with your prospective clients. The appointments are made over a number of calls and supporting emails that allow your prospects to be well informed before you get there.

Follow Up Calls
If you have sent sales letters or sales emails and wish to have these contacted or 'followed up' then we can make the necessary telemarketing calls and turn literature into sales meetings.
If you would like to generate sales appointments from these calls then it would feature as part of a bigger campaign.

Email collection
With the ever increasing rise in companies registering with the telephone preference service, email addresses are becoming increasingly valuable.
We can contact your database and add the much valued emails.

Date cleansing
Company structures, details, personnel change fairly frequently. And every time they do your database becomes increasingly out of date. We are able to contact your data and update the information, which can help you build a targeted sales campaign that is based on greater accuracy.

Event follow-up
Whether it's business contacts collated at an exhibition or seminar attendance follow-up calls to delegates, we can make a well timed phone call to maximize your data and help develop the relationship.

Data supply
We've names, numbers, emails, fax numbers and whole host of other useful information you need.

Telemarketing Training
We can come to your office and help you get the most out of your telemarketing. we have simple courses based on your need an, time and budget. This is a very practical hands on training course.

 

Talking 1st Call to 1st Meeting

The first telemarketing calls made to the data establish contact with the right person, collect information and improve the quality of the data. (You have to break the surface to dig a hole)

The first call will hold an intelligent conversation, collect an email and arrange a follow up call date. (It's nice to make friends)

We will send an email that confirms the key points of the conversation with links to your website embedded within. (Let's write)

The next call will be to discuss the email and relevance. It's at this point we will try to arrange an appointment if the prospect fits your criteria. (Making hay while the sun still shines)

If we are successful, we will send the prospect an email to confirm the details of the appointment. (A little bit of housekeeping goes a long way!)

We will send an email to you that details all the appointment details, a map link, answers to any criteria questions you have requested we ask and of course, their requirements.

 

Talk to us today and we can talk for you tomorrow

0871 971 2559

"It is not unusual for a business that implements successful telephone marketing to see profits double within one to three years."

Chris Cardell

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