Talking Solutions
"Your next client really is just a phone call away"
"Telemarketing, telemarketing services and lead generation training that will help develop your business and your brand"
We are a Lead Generation and telemarketing training company based in the heart of Leicester.
Talking Telemarketing Values - as featured on the BBC
Talking Solutions is your comprehensive telemarketing answer to winning new clients.
Wether you need to starts a team, train an existing telemarketing operation or outsource, we can help your business.
Don't let anyone tell you any different, telemarketing should make your business more money than it costs. That's why our clients return to us month on month.
We recognise that you need opportunities with potential clients who are informed. This is why we never use a hard sell approach that pushes people into saying yes just to get a telemarketer off the phone. We want our telemarketing calls to result in clients making informed decisions to see you.
You don't want a call centre making millions of low quality calls for you, in fact we spend a lot of time making sure we don't become one. As our calls are centered around real conversations, you can relax knowing that we make each call enjoyable and relective of your business.
Your good reputation and brand is very important, and therefore it is vital that it is enhanced by our calls You want your customers to have the right impression of your business, and first impressions count. You'll be very happy with how we represent you.
Telemarketing done well can really add value to your business.
Talking About How we do things
We use the telephone call to ask questions and gather information. The absolute rule in all the calls we make on your behalf is to make 'listening' a priority. If we can understand what makes your potential clients 'tick' then we can help you to build a stronger proposition and a more pertinent sales message.
The first stage is to spend time identifyingwhat you want to achive, what you feel defines 'success'. The more detail you can give to this understanding, the more successful the campaign will be.
Whether you need 1 appointment a week or 1 appointment a day our quality focused methods will give you what you need.
Why not look at our telemarketing blog.
Talking Telemarketing Services
Appointment setting
This is a non-aggressive, consultative approach that delivers qualified appointments for you to attend with your prospective clients.
Follow Up Calls
If you have sent sales letters or sales emails and wish to have these contacted or 'followed up' then we can make the necessary telemarketing calls and turn literature into sales meetings. If you would like to generate sales appointments from these calls then it would feature as part of a bigger campaign.
Email collection
With the ever increasing rise in companies registering with the telephone preference service, email addresses are becoming increasingly valuable. You're going to need a database and how you contact them is goping to be tricky if you're not allowed to ring them and you don't have their email address. We can contact your database and add the much valued emails.
Event follow-up
Whether it's business contacts collated at an exhibition or seminar attendance follow-up calls to delegates, we can make a well timed phone call to maximize your data and help develop that much needed relationship.
Data supply
We've names, numbers, emails, fax numbers and whole host of other useful information you need.
Telemarketing Training
Each month we run a telemarketing training course for business owners to attend.
The next course date is Wednesday 22nd July from 9am till 5pm (Lunch and cake provided)
The venue is Leicester University, within the Botanic gardens.
The course content is:
How to completely eliminate cold calling techniques from your day - ‘THERE'S A BETTER WAY THAT DOESN'T HURT'.
To learn to play a different type of numbers game - Understanding industry statistics (the 'Bible' that many companies use to determine assigning resources)
To beat the conversion ratios and making an approach work for you. You'll throw away your scripts after this.
How to reduce the volume of calls by at least 50% whilst increasing the volume of appointments you make
To painlessly get through the gatekeeper - unless you do they are the decision maker.
To understand the principles of influenceobjection handling in a way that will make the call become a conversation
How telemarketing can work with other marketing activities to produce maximum impact.
To understand questioning techniques that create a positive outcome.
The course is conducted at Leicester University, and shares 23 years of industry experience from all possible sectors.
We also invite a guest speaker to discuss related issues. and the psychology of buying - whether you're making or taking calls this is vital information
To develop a new way to understand You can get more from your existing team. We can come to your office and help you get the most out of your telemarketing. We have effective courses based on your need and your time and budget. This is a very practical hands on training course that will dramtically increase your ability to use telemarketing to grow your business.
The most common reasons clients like ask us to provide telemarketing training
1. They want us to help their customer service team deal with difficult customers in a more effective way.
2. They want their telemarketing operation to generate more appointments
3. They want to be better informed as to telemarketing techniques.
4. They want to keep telemarketing inhouse, but lack the experience to set up a team.
5. They don't know the first thing about telemarketing, but know they need to do it more.
We run the 2 day course at our city centre premises, where you'll learn everything you need to make a huge difference.
An Idea a Day
We will spend 5 days with you and your business, and each day we will generate 1 fantastic new idea for your business. You will be able to grow your business dramatically through this consultancy service. This service is bespoke to each business and not off the shelf, so the ideas you will get will be unique to your business. If you want to grow your business, then this is the most exciting opportunity to dramtically grow your business beyond the level of just surviving without having to think of everything yourself.
Paul Matthews is the Commercial Director of Talking Solutions. Talking Solutions is a direct marketing company in Leicester that not only creates bespoke marketing and telemarketing solutions for their clients, but also trains business owners how to do it for themselves.
Their clients are Nationwide and range in industry and sector, including Insurance, Accountancy, I.T. Support, WebDesign, Health and Safety, Clothing Manufacturers, Food, Debt Recovery, Recruitment, Interior Design, Energy Saving, Telecommunuications, Printing, Financial advisors, Software Solutions, Internet Advertising.
No scripts are used, just intelligent conversations.
Talk to us today and we can talk for you tomorrow
0871 971 2559
A Telemarketing Training Business in Leicester that you can trust to deliver just what you need.
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